JJ's Litehouse

Waitress was very friendly and helpful. Received orders quickly. I had Bowties Italiano hubby had prime rib. The couple with us had prime rib and spaghetti and meatballs. Drinks were reasonably priced as well.

This is my absolute favorite place. I have been going here for years. I went here after my wedding to eat a steak sandwich. I moved to Pittsburgh, and every time I came home, this was the first place I went. Now I live in NC, and it’s still the first place I go as soon as I get in town. It’s the best steak sandwich I’ve ever had. I have pictures from homecoming and prom with the waitresses here, because I used to come in so often. The menu says “this is why you came here” under the steak sandwich, and they aren’t wrong. That’s 100% why I’m there.

The fries were really good. Our service was pretty bad. Multiple mistakes were made and we were understanding, but got no apologies. I ordered a full plate of pasta, our waitress got me a half size, but said she was putting another one in for me to make it a full size and I was fine with it, no big deal. But on my bill which I didn’t receive the itemized version of (I had to ask for it once the merchant and customer copies came back and looked too high), she charged me for two half size plates, (an extra ~$7.00) but that’s not how I ordered my meal and that wasn’t my fault it had to be put in twice as two halves instead of the full one plate I ordered.
She also cleared our table of empty salad plates etc. during our meal and took my cup but never asked or offered me my one refill while we still had half of our food left to finish eating. When I asked for my refill she got it but looked annoyed that I asked. I thanked her for everything she brought us and everything she did for our table but still I felt like a nuisance there. My friend had to ask about the soup she ordered as well, as she felt it was also forgotten.
My husband’s fries (very good btw) were getting cold before she brought us the ketchup I asked for and thought maybe she forgot it so I got up to ask for a bottle myself.
My husband liked his steak fajita and said it was good. My pasta and salad were fine, just a normal house salad and pasta. The pasta was slightly too firm. There was a fly landing on our bread so we just ate the pieces that hadn’t been landed on. That can happen in the summer with people coming and going so we didn’t bother about it.
With the card mistake and being overcharged, never was apologized to for her mistake. We had to wait a while for the transaction to be voided and rang up again.
With all the forgetfulness and mistakes, I’ll be sure to check that my charges got processed correctly.
I’m a little disappointed because I hadn’t been here to eat in years and was looking forward to it.